Note: If you are using a BlackBerry Z10, check out our post on how to restart a BlackBerry 10 smartphone
Some useful information every savvy BlackBerry® smartphone owner should know is how to reset their device. A reset of a BlackBerry smartphone is a troubleshooting method that completely turns off and restarts the operating system software and applications of a BlackBerry smartphone. In terms of troubleshooting, it is a useful first step if a BlackBerry smartphone is experiencing hardware, software, or wireless network issues.
3) When the General Settings screen appears, hit your BlackBerry Menu key-which can be found directly to the left of the trackball on 81xx, 83xx, 88xx and 9xxx series devices-and choose the Wipe. Here you will find downloads for your BlackBerry phone. GPS and navigation app plus many other useful free utilities to enhance your phone. Themes for Bold, Curve, Torch, Tour and Storm BlackBerry smartphones. SMS tools to manager your messages and calendar appointments.
Free Combo Wipe Bb Curve -
There are two options when performing a reset: a hard reset or a soft reset. The difference between the two is that performing a hard reset involves removing the battery temporarily, whereas when performing a soft reset, a key combination is used to reset the BlackBerry smartphone.
Both options accomplish the same goal – restarting the BlackBerry smartphone – but an important thing to know is that a soft reset can only be performed on BlackBerry smartphones with a QWERTY keyboard, such as the BlackBerry® Bold™ 9900 smartphone or BlackBerry® Torch™ 9810 smartphone.
Note: Before performing either reset method listed below, ensure any open documents, emails or files are closed.
Performing a Hard Reset
As mentioned earlier, if you are using a BlackBerry smartphone that does not contain a QWERTY keyboard such as the BlackBerry® Torch™ 9850 smartphone, you can only perform a hard reset as a soft reset isn’t possible. The Hard Reset method of resetting a BlackBerry smartphone applies to every BlackBerry smartphone.
To perform a hard reset, complete the following steps.
- Remove the battery cover from the back of the BlackBerry smartphone
- Remove the battery, and then reinsert it after a few seconds
- Replace the battery cover.
Performing a Soft Reset
Free Combo Wipe Bb Curved
A soft reset is a three-key combination that resets the BlackBerry smartphone without removing the battery. As mentioned previously, it is only available on BlackBerry smartphone models with a QWERTY keyboard, such as the BlackBerry Bold 9900 smartphone or BlackBerry Torch 9810 smartphone.
To perform a soft reset, complete the following steps.
- Press and hold the Alt key (1)
- While holding down the Alt key, press and hold the Right Shift key (2)
- With both of those buttons still pressed, press the Backspace/Delete key (3)
- When the screen turns off to indicate that the BlackBerry smartphone is restarting, you can then release the keys you have been holding.
<img alt=' src='http://rimhelpblog.files.wordpress.com/2012/01/device-reset-buttons.jpg?w=800' srcset='http://rimhelpblog.files.wordpress.com/2012/01/device-reset-buttons.jpg 480w, http://rimhelpblog.files.wordpress.com/2012/01/device-reset-buttons.jpg?w=150 150w, http://rimhelpblog.files.wordpress.com/2012/01/device-reset-buttons.jpg?w=300 300w' sizes='(max-width: 480px) 100vw, 480px' />
A few more things you should know about the reset process:
- Performing a reset does not remove any data
- To fully remove data from a BlackBerry smartphone, you will need to perform a security wipe. To learn more, check out our post on What is a Security Wipe and when should I use it?
- Performing a reset does not remove an IT Policy if one exists. To learn how to do so, check out KB14202 – How to remove an IT policy from a BlackBerry smartphone which can be found in the BlackBerry Technical Solution Center.
Got a question about resetting a BlackBerry smartphone? Leave a comment and let me know!
Last updated on 17/01/2018
Need Blackberry Data Recovery!
Hello,
I have a Blackberry smartphone. It has accidentally lost all the data like contact details, messages, photos, videos etc and it seems to have got formatted at its own or by mistake. I did not back-up all these data. I really do not know how this happen. Can I get my data back? Any help would be appreciated.
>>Quick Solution for Blackberry Recovery
Download iCare Data Recovery Pro to recover any data including messages, photos, contacts, videos from Blackberry mobile phone after wiping by accident.
Video Tutorial: how to use iCare Data Recovery for file rescue
Quick to download it to do Blackberry Wiped Data Recovery from
Step1. Select Deep Scan Recovery or Advanced File Recovery.
Step2. Select blackberry to let iCare Data Recovery Pro shows its lost files.
Step3. Press 'Save Files' button
Free download the software at
The first thing comes to your mind: Take it to the service center to restore your data, but this may cost you a great amount of money. Alternatively, you may search the solution from Google, but the divergent views are confusing. The last common and worst choice may be putting new data into the phone regardless of the lost files. Just let it be, because lost data will be overwritten by the new files, which will decrease the rate of Blackberry data recovery.
Nowadays, we are enjoying the great fun with Blackberry smartphones. Watching movies, making video records, reading books, and handling documents work are no longer relied on computer, because Blackberry can completely meet your need. However, along with the convenience, it is easier to make mistakes by careless operation, either. Users may press the wrong option to delete or even format their data without backing-up. If you choose the 'Wipe' option, your Blackberry smartphone will return to the factory settings, but iCare Data Recovery can retrieve them back.
What You Should Know
In most cases, smartphone users wipe their smartphone without baking up their contacts, information, etc. They generally hold the view that their data cannot be restored because the files have been removed permanently. The fact is the lost files are just marked as free space to wait for overwriting. Therefore, if you want to get them back, do not put new data into your smartphone lest the failure of data recovery.
How Data Wiped?
- Accidentally Wiping: new Blackberry users mainly cannot figure out the meaning of all options. It's easy for them to regard 'Wipe Data' as 'Delete Data'.
- Virus Attack: when users are attacked by virus, the quickest way is to wipe the system as well as format all data.
- Restore the original factory setting: some users may do not want the software installed on their smartphone, so they will choose to reinstall the system, and wipe their Blackberry.
- Other causes
Usually, data might be wiped from Blackberry due to deletion, formatting, virus infection and more other reasons. Anyway, you can use iCare Data Recovery software to unformat memory card for Blackberry, undelete files or recover data when got lost due to other reasons.
Easy Ways to Recover Blackberry Wiped Data
How to recover wiped data from a Blackberry?
- Download and launch iCare Data Recovery on your computer. Here is the official website,https://www.icare-recovery.com/download.html
- Make sure to connect your Blackberry to computer. This software will recognize it as external drive. Then you can select a recovery module: 'Format Recovery' for wiped Blackberry recovery, 'Advanced File Recovery' for deleted files recovery.
- The next step is waiting for the software to scan. When it finishes, you can select the partition to preview the recovered files by pressing 'Show Files'.
- Click 'Save Files' to finish the Blackberry wiped data recovery.
FAQs
Q1. Yesterday I used Blackberry smartphone to take many birthday photos, but today when I tried to load these cherished photos to my laptop, the picture folder was disappeared. I cannot find out my photos even on my phone. Something wrong with my smartphone?
A: I have ever met this kind of trouble. You should first make sure your Blackberry was in full charge when you taking photos yesterday, or whether you have inserted an external card inside. If nothing got wrong, you can download recovery software to bring your photos back. iCare Data Recovery Pro is easy-to-use and free. You can try it.
Q2. How can I get my contacts back from Blackberry if I do not have a backup?
A: iCare Data Recovery Pro can recover deleted, formatted, corrupted files and folders. It is compatible with your Blackberry smartphone.
